Tianjin Sanqiao Packaging Machinery Co., Ltd. is a joint-stock limited liability enterprise that integrates scientific research, development, production, and sales; A company established in 2009, based on the state-owned enterprise Tianjin Light Industry Packaging Machinery Factory, through property rights reform and in compliance with modern enterprise management systems; It is also the birthplace of vertical soft bag packaging machines.
In 1987, the Sanqiao brand packaging machine won the Gold Award at the Leipzig International Expo and the National Quality Gold Award. In 1988, our company was awarded the title of National Second level Enterprise, the Gold Award for Excellent Export Products in Light Industry, the Top 10 Packaging Enterprises in China in 1994, the National Excellent Packaging Enterprise in 1995, the National Advanced Packaging Enterprise in 1998, the National Contract abiding and Reputable Unit in 2004, and the Tianjin Contract abiding and Reputable Unit in 2012
In the face of the above honors, all employees of our company still adhere to the concept of "customer satisfaction is our success", and we never dare to speak lightly of any customer's requirements; Especially after the restructuring, the company first increased its efforts in developing new products by concentrating funds. Based on market development needs and high standards and strict requirements from customers for equipment performance, speed, quality, etc., our company developed a series of new generation products with high technological content, good product quality, fast production efficiency, strong stability, and few vulnerable parts. The emergence of new generation products has not only improved the product grade and enhanced the company image, but also further expanded the market share of Sanqiao brand products: the market share of Sanqiao brand vertical soft bag packaging machines has reached over 85%, and the market share of the pharmaceutical industry has even reached 90%.
While improving product quality, our company's after-sales service work has never stopped moving forward. Among nearly 116 employees, there are as many as 20 professional after-sales service personnel who have been engaged in the packaging industry for more than 20 years, are proficient in debugging and repairing various models of packaging machines, and quickly and accurately solve various packaging machine maintenance problems. They always conduct debugging and training work at customers across the country for a year, with rich professional knowledge and debugging experience. At the same time, in order to arrange after-sales service in a timely manner and standardize the work of debugging personnel, our company has established a dedicated after-sales service department, which is led by shareholders to specifically arrange the debugging, training, and other after-sales problems within and outside the warranty period of the sold equipment. Our company's emphasis and arrangement of after-sales service work have made our after-sales service work at the domestic level, surpassing any small enterprise in China with small scale and fewer personnel. As for the product, even if the equipment exceeds the warranty period, our company guarantees to still be responsible for free maintenance of the equipment. Users only need to purchase parts themselves, which is something that any small business lacks the courage and strength to promise!
For product development and research, our company has 15 professional engineers, led by the Deputy Production and Chief Design Engineers, specializing in product development and design. All engineers in this department have a background in industrial design, and most of them have more than 20 years of experience in this field. They have professional and accurate judgment on materials with different attributes and packaging methods, so that they can customize suitable equipment solutions for each customer's different requirements. All of the above can be seen: our company's strength in all aspects, ability to provide after-sales services, and professional technical strength.
All employees of our company will always adhere to the corporate governance philosophy of "customer satisfaction is our success", and do our best to provide products and excellent services to every friend of Sanqiao. Whether a company can survive depends not only on excellent product quality, but also on strong after-sales service to support it. Our Sanqiao Packaging can solemnly promise our customers that we provide not only products but also quality, and more importantly, service!!!